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Act as the customer service lead for my business. I want you to write the replies I’ll use on WhatsApp for the questions I get asked the most.

My business:
- What I sell: [e.g. sportswear, dental appointments, custom cakes]
- City and whether I deliver: [e.g. Miami, delivery within the metro area]
- Opening hours: [e.g. Monday to Saturday, 8 a.m. to 6 p.m.]
- Payment methods: [e.g. bank transfer, card, cash on delivery]
- Delivery or response time: [e.g. 24 to 48 hours]
- Tone I use with customers: [e.g. friendly and casual / formal]

Write me a ready-to-copy reply for each of these situations:
1. Greeting when someone messages for the first time.
2. They ask for the price.
3. They ask for the hours or the location.
4. They ask about payment methods.
5. They ask how long delivery takes.
6. They message outside business hours.
7. The person asked, I replied, and they stopped responding (follow-up the next day, without sounding pushy).

Rules:
- Each reply 3 lines maximum.
- End with a question or an action, so the conversation doesn’t die.
- Nothing I didn’t give you: if something is missing, leave it in brackets for me to fill in.
- Give each reply a short shortcut (e.g. /price, /hours) to save it in WhatsApp Business.